Within just three years of its acquisition by SAP in 2013, SAP Hybris has experienced strong momentum across all areas of its portfolio of customer engagement and commerce solutions, ranging from marketing, billing, commerce, sales and service.
But the rise of digital video- and especially live video- is further evolving content marketing and bringing fundamental changes to customer engagement and messaging.
The EY Health Sciences and Wellness architecture brings together a worldwide network of more than 20,000 professionals to build data-centric approaches to customer engagement and improved outcomes.
The company's innovation-driven growth model takes advantage of world-class technology platforms, deep customer engagement, and differentiated application development to grow its leading positions in attractive end-markets such as transportation, building and construction, and consumables.
Stronger Customer Engagement and Personized Multi-Channel Marketing Using AI to uncover individual content preferences, channels and timing of information leads to allowing personalization at scale and ensuring every individual is receiving what they want, when they want, and in the channel they want.
This data point does not necessarily mean everything is going to the cloud, but IT leaders do need to start thinking about where current and future workloads will live based on business reasons(e.g., customer engagement, GDPR regulations), not technology reasons.
Symbee's Migration Practice is a combination of key current state solution comparisons(Technology, Routing and Reporting), technology adoption and centralization planning, cost optimization(Licensing, Software Maintenance and Carrier Costs, etc) and a clearly defined customer engagement strategy in migrating to a cloud-based solution.
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