Examples of using Answer bot in English and their translations into German
{-}
-
Colloquial
-
Official
-
Ecclesiastic
-
Medicine
-
Financial
-
Ecclesiastic
-
Political
-
Computer
-
Programming
-
Official/political
-
Political
The percentage of Answer Bot suggested articles that were clicked over the total number of Answer Bot responses sent.
If your trigger is not listed there, it likely doesn't meet the essential conditions needed for Answer Bot triggers.
The new trigger appears in the list on the triggers page, as well as on the Answer Bot admin page.
Unique CTR represents the percentage of tickets where an Answer Bot article was clicked over the total number of Answer Bot responses sent.
Testing Answer Bot You can test Answer Bot results for existing tickets, as described in the procedure Creating nw triggers for Answer Bot.
Answer Bot suggests articles based on the language of the end-user,
The Answer Bot Insights dashboard can help you identify if Answer Bot is solving your support requests,
and seconds between Answer Bot suggesting an answer and the customer clicking on one of the articles.
and seconds between Answer Bot suggesting an answer and the customer confirming their ticket as solved.
A bot can answer customer inquiries on Facebook around the clock.
Learn more about Answer Bot APIs& SDKs.
Answer Bot delivers even faster answers to customers.
Add on Answer Bot to Guide Professional or Enterprise….
The metrics below are located under the Answer Bot folder in Insights.
For information on the metrics used on the Answer Bot Insights dashboard, see Answer Bot metrics reference.
Hour an Answer Bot suggested article was initially clicked by a customer in a 24-hour format, from 0-23.
Notifications: Answer Bot(requester) This establishes that all tickets that meet the above conditions will send your Answer Bot email(see below)
other text-based channels, Answer Bot immediately responds with relevant content.
In the section Configure article labels and test Answer Bot, click Configure
Answer Answer Bot was designed to have a 1 minute delay from when an end-user clicks the"Yes,