We built a low-cost operation with customer service responsiveness by store staff as self service to introduce automatic system and introduce cabin ordering as main task.
店舗スタッフと車の状態(傷やへこみ等)を必ずご確認ください。
Please be sure to check the condition of the car(scratches and dents, etc.) with the shop staff.
経験の浅い店舗スタッフにとっては、故障の原因を特定し、適当なサービスを案内することが困難である。
Attributing the malfunction to a specific issue and linking it to the corresponding service is very difficult especially for store staff with limited experience.
Casting magic to improve the experience of after-sales by creating a connection between Bulgari's customers, store staff and service center with retail technology, Bulgari Wizard.
In addition, they use the Mieru Tsuyaku service which allows three way translation between a translator, store staff, and user through the screen on a machine.
It is the trading name of TJ Morris Ltd, stocking up to 4000 branded product lines and employs over 17, 000 people from head office staff to warehouse staff and shop staff.
In addition to the daily support of experienced personnel, the activities conceived for the retail staff include Prada Academy institutional training courses aimed to consolidate managerial and professional skills, knowledge of the product and customer service.
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