Examples of using Your knowledge base in English and their translations into Portuguese
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Colloquial
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Official
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Medicine
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Financial
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Ecclesiastic
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Ecclesiastic
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Computer
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Official/political
when you make your knowledge base available on a branded self-service site,
About You will perfect your knowledge base, positioning yourself at the very heart of communication design,
Delivering self-service means showcasing your knowledge base and offering case management to customers,
Not only does reading expand your knowledge base;
WorldCat holdings now synchronized within 24 hours for your knowledge base collections.
End-users can still access your knowledge base on Zendesk Support to search for answers.
They force you to branch out past your knowledge base and produce content that misses the mark.
they can also use your knowledge base  to actively search for solutions themselves.
You can organize your knowledge base content into categories and sections
It should enhance and expand your knowledge base, and assist you in choosing the most effective actions in relation to your security.
You would do this by hiding all the sign-in access points into your knowledge base and then providing content that anyone can see.
is an excellent way to prepare for a future career while expanding your knowledge base.
Starting with your agents Agents can be key to increasing awareness of your knowledge base and community and training customers to go there to self-serve.
Over time, as more articles are added to your knowledge base, opportunities for more section headings or categories will become clear,
When it comes to organizing your knowledge base into categories and sections,
When the answers to these questions are already available in your knowledge base, rather than spending agent time answering them,
Although it is not natively possible to view which user voted on an article within your knowledge base, it is possible to obtain this data via the API.
Make sure you subscribe to the sections in your knowledge base and the topics in your Community so that you receive email notifications when new posts and comments are created.
Tip: If you're trying to seed your knowledge base with content, consider using the Ticket to Help Center app to help you convert ticket comments to Help Center articles.Â.
Answer Bot is an AI-powered tool that automatically solves customer inquiries by offering content from your knowledge base, so your agents can focus on the tougher questions that truly require a human touch.